PalmRoute's AI phone assistant captures every estimate request, books site visits automatically, and follows up until the job is signed — so your crew stays busy without you glued to the phone.
Every missed call is a missed estimate. Every missed estimate is a job that goes to whoever picks up. Research shows the average home service business loses over $126,000 per year to missed calls alone.1
You can't answer the phone while you're laying floors, on a scaffold, or mixing paint. Homeowners who can't reach you call the next company — and they don't call back.
Homeowners call to request an estimate, hit voicemail, and move on. Without a system that captures and books those requests instantly, the leads never convert.
Homeowners research contractors at night and on weekends. If your phone goes to voicemail after 5pm, they don't wait — they book someone who answers.
After giving an estimate, most contractors follow up once or twice then forget. Most clients need 4–6 touchpoints before they sign. Without automation, that revenue disappears.
Coordinating estimate visits, material deliveries, and crew schedules by phone and text leads to conflicts, delays, and angry clients. There's no visibility across jobs.
PalmRoute answers your phone 24/7, books estimates instantly, and keeps following up automatically — so every lead gets captured and every job gets closed.
Two powerful products working together — so you capture every lead and close more jobs without hiring more staff.
A professional AI that answers every call in your company name, captures the job details, and books estimate appointments directly into your calendar — even while you're on site.
A smart engine that follows up on estimates, reminds customers of upcoming jobs, collects reviews after completion, and brings past clients back for their next project.
Every feature designed for how trades businesses actually operate — field crews, unpredictable schedules, and homeowners who decide on their own timeline.
Every call answered in your company name — day, night, weekends, and holidays. Never send a homeowner to voicemail again.
Homeowners book their estimate visit right on the call — AI checks your availability and confirms the appointment without any back-and-forth.
Multi-touch SMS and email follow-up sequences after every estimate — so leads don't go cold and you close more of the jobs you quote.
Automated appointment and job-start reminders to homeowners. Fewer no-show site visits, less wasted crew time.
Post-job review request sent to Google and Houzz automatically. Happy clients leave 5-star reviews. Unhappy ones reach you first.
After every completed job, happy homeowners are automatically asked to refer friends and neighbors — turning one job into three.
Spring flooring refresh, fall interior painting, tile remodel campaigns — targeted outreach to past clients at the right time of year.
Track call volume, estimate bookings, follow-up rates, and review scores in one real-time view. Know exactly how your pipeline looks.
More calls captured
avg. first 90 days
More estimates booked
vs. no-automation baseline
Increase in closed jobs
from follow-up automation
Avg. Google rating
after 90 days
"I was on a flooring job and missing 6–7 calls a day. PalmRoute answers everything, books the estimate appointment, and texts me the details. My schedule is full for 4 weeks out for the first time ever."
Tyler Brooks
Flooring Co. Owner · Jacksonville, FL
"Our Google reviews went from 18 to 140 in three months. We now show up at the top of Google Maps for 'painters near me'. PalmRoute changed our whole business."
Diego Ramirez
Painting Co. Owner · Orlando, FL
A one-time $999 setup & configuration fee applies to all plans. No long-term contracts. Up and running in less than a week.
+ $999 one-time setup fee
For independent contractors ready to stop missing leads
+ $999 one-time setup fee
The complete system for trade companies with a crew
+ $999 one-time setup fee
For companies with multiple crews or franchise locations
30-Day Money-Back Guarantee
No long-term contracts · $999 one-time setup · Up and running in less than a week
The challenges and statistics referenced throughout this page are drawn from publicly available third-party research, trade publications, and industry reports. We cite sources here for full transparency.
| # | Statistic | Source | Link |
|---|---|---|---|
| 1 | "The average home service business loses over $126,000/year to missed calls" | Invoca — How Missed Sales Calls Cost Home Services Businesses, 2024 | invoca.com |
| 2 | "85% of callers who reach voicemail never call back" | Numa — Business Phone Statistics, 2024 | numa.com |
| 3 | "Responding to a lead within 5 minutes makes you 21x more likely to qualify it vs. responding within 30 minutes" | Lead Response Management Study — Harvard Business Review, 2011 | hbr.org |
| 4 | "The U.S. home improvement market is valued at over $500 billion annually" | Fixr — Home Remodeling Statistics and Trends, 2024; Market Data Forecast, 2024 | fixr.com |
| 5 | "75% of homeowners get multiple quotes before hiring a contractor" | Modernize — Homeowner Pulse Survey, 2022 | modernize.com |