For Plumbers, HVAC, Electricians & Home Service Pros

Win more service calls.
Without hiring more staff.

PalmRoute answers every inbound call, books service appointments instantly, dispatches your team, and follows up automatically — so you capture every job opportunity without being chained to the phone.

Book a Demo See Contractor Results

Trusted by service professionals nationwide

★★★★★ 4.8 rating

The Reality

Great work doesn't matter
if they can't reach you.

Home service businesses win and lose on responsiveness. When you're under a sink, on a rooftop, or in a crawl space — the phone rings and jobs walk to whoever answers. Research shows 80% of callers hang up rather than leave a voicemail, and never call back.¹

Missed calls while on the job

You can't answer the phone while under a sink or on a roof. Homeowners who can't reach you move on — and they rarely call back. That's a job gone before you even knew it existed.

No after-hours coverage

Emergencies happen at night and on weekends. A burst pipe at 11pm or an AC failure in July can't wait until Monday. If no one answers, homeowners call an emergency competitor charging triple.

Scheduling is a mess

Managing jobs by whiteboard and text messages leads to double-bookings, late technicians, and unhappy customers. There's no visibility into who is where and when.

No systematic follow-up

Happy customers who would happily book again or refer neighbors don't hear from you after the job. Repeat and referral revenue is the easiest money in home services — and most of it is being left on the table.

Too few Google reviews

Most homeowners check Google reviews before calling any contractor. A sparse or low-rated profile means you lose before the conversation even starts — no matter how good your work is.

There's a better way

PalmRoute answers every call 24/7, books jobs automatically, and keeps your customers coming back — all without you having to be on the phone.

The Solution

Meet Your AI Dispatcher

Two powerful products working together — so you capture every call and keep customers coming back for years.

Live · Answering Calls Right Now

AI Phone
Dispatcher

A professional AI that answers every call in your company name, collects the job details, and books service appointments directly into your schedule — even when you're elbow-deep in a repair.

Answers 100% of calls — on-site, after hours, weekends

Books service appointments in real time

Captures job type, location, urgency, and access info

Routes emergency calls to on-call technicians instantly

Answers FAQs about services, pricing, and availability

Runs While You Work

Automated
Job Workflows

A smart automation engine that handles your customer communication before, during, and after every job — reminders, review requests, maintenance campaigns, and referral asks.

Appointment confirmation & reminders to customers

Technician dispatch with ETA notifications

Post-job Google & Yelp review requests

Annual maintenance reminder campaigns

Referral request sequences for happy customers

Everything Included

Built for plumbers, HVAC,
electricians, and every trade

Every feature designed for field crews, unpredictable schedules, and customers who call at the worst possible moment.

24/7 Call Answering

Every call answered, day or night. Emergency jobs flagged and routed to on-call technicians immediately — no more missing urgent jobs after hours.

Instant Job Booking

Customers pick an appointment window that works for them. Job booked, confirmed, and scheduled — without a single manual step from you.

Technician Dispatch

Auto-dispatches the right technician based on job type, location, and availability. Customer gets an ETA notification automatically — no calls needed.

Job Reminders

Automated appointment reminders to customers at 24 hours and 1 hour before. Fewer no-show site visits means more billable hours every week.

Review Collection

Post-job review request sent to Google and Yelp automatically. Happy customers leave 5-star reviews. Unhappy ones reach you first so you can fix it.

Maintenance Reminders

Annual HVAC tune-ups, seasonal checkups, water heater service — automated campaigns that generate repeat business without any effort from you.

Referral Campaigns

Happy customers are automatically asked to refer friends and neighbors. Word-of-mouth referrals — systematized and scaled without picking up the phone.

Business Dashboard

Track call volume, booking rates, job completion, and review growth in one real-time view. Know exactly how your business is performing at any moment.

Proven Results

The numbers speak for themselves

More calls captured

avg. first 90 days

More jobs booked

vs. no-automation baseline

Increase in revenue

from repeat & referral

0★

Avg. Google rating

after 90 days

Before vs. After PalmRoute

Before PalmRoute

Calls Answered54%

Jobs Booked from Calls31%

Repeat Customer Rate22%

Google Review Rating3.4 ★

After PalmRoute

Calls Answered100%

Jobs Booked from Calls74%

Repeat Customer Rate63%

Google Review Rating4.7 ★

★★★★★

"I was on a job and missing 6–7 calls a day. PalmRoute answers everything, books the appointment, and texts me the details. My schedule has been full every single week since I signed up."

Marcus T.

HVAC Owner · Tampa, FL

★★★★★

"Our Google reviews went from 23 to 190 in 4 months. We now show up at the top of 'plumber near me' searches. PalmRoute literally changed the trajectory of our business."

Tony Ruiz

Plumbing Owner · Orlando, FL

Simple Pricing

One extra job a week
pays for everything.

A one-time $999 setup & configuration fee applies to all plans. No long-term contracts. Up and running in less than a week.

Starter

$297_/mo

+ $999 one-time setup fee

For independent service pros ready to stop missing calls

AI Phone Dispatcher (up to 300 calls/mo)

24/7 call answering

Automated job booking

Appointment reminders

Google review requests

Maintenance campaigns

Technician dispatch module

Get Started

Industry statistics cited on this page

The challenges and statistics referenced throughout this page are drawn from publicly available third-party research, trade publications, and industry reports. We cite sources here for full transparency.

#	Statistic	Source	Link
1	"80% of callers hang up rather than leave a voicemail, and never call back"; "The average home service business loses over $126,000/year to missed calls"	Invoca — How Missed Sales Calls Cost Home Services Businesses, 2024	invoca.com
2	"93% of consumers read online reviews before contacting a local business"; "81% of homeowners check reviews before calling a contractor"	BrightLocal — Local Consumer Review Survey, 2023/2024	brightlocal.com
3	"The U.S. home services market is valued at over $600 billion annually"	Expert Market Research — U.S. Home Services Market Report, 2024; Angi Industry Data, 2023	expertmarketresearch.com
4	"Responding to a lead within 5 minutes makes you 21x more likely to qualify it"	Lead Response Management Study — Harvard Business Review, 2011	hbr.org
5	"27% of calls to home service businesses go unanswered"	ServiceTitan — Home Services Industry Statistics, 2024	servicetitan.com

Win more service calls.Without hiring more staff.

Great work doesn't matterif they can't reach you.